Crib Goch Outdoor Delivery Details

Mainland UK Delivery Options

Orders Over £75

FREE* (Standard 2-5 days tracked delivery to UK including Northern Ireland, Highlands and Channel Islands)

*Knives are subject to additional charges and checks, so we unfortunately have to charge a £2 Fee for Knives and Axes

Premium Delivery £9.95 for Next Day Delivery, excludes knives and Axes

Permium Delivery with Age Verification £7.50.

For orders before 2.30pm

Orders Under £75

2-5 day tracked delivery £4.95

2-5 day tracked with Age Verification £6.95

Premium Delivery £9.95 for Next Day Delivery.

Tacked 24 with Age Verification £7.50.

For orders before 2.30pm

Orders Over £350

We upgrade all our items to the Premium Delivery Service for orders over £350.

All Orders Are Tracked

We use premium services from Royal Mail to ensure you get your order safely and on time. All of the services we use are fully trackable and you will receive notifications with updates on the status of your order. We occasionally use FedEx when items are sent directly from Paramo, indicated on the website by a potential 2 day dispatch delay. On the incredibly rare occasion that a parcel does get lost or delayed, you can reach out to customerservice@cribgochoutdoor.com and we will work with the courier to come to a resolution as soon as physically possible, we understand your frustration in these situations.

Click & Collect

If you'd prefer to collect your order, read about our Free Click & Collect Service. You will be emailed when your items are ready to collect. Please wait for the eMail and check before travelling the location(s) of your order.

'In Stock' Means In Stock

Our website has a live link with our shop and warehouse. If an item says it is "In Stock" then it is ready to be shipped as soon as you place your order.

We are a small business based in Wales that is open 7 days a week, upon receiving your order we pick, pack and ship it right away so that your order will arrive as soon as possible. For items that are marked as anything other than "In Stock" such as "In Warehouse" there will be information with any dispatch delay(s) that could lead to the maximum amount of days that this should take for your order to arrive to you.

During busy times of the year, like Christmas and New Years, Items can take a little longer to reach you and we greatly appreciate your patience. Although we’re open on bank holidays, collections can be delayed.

Royal Mail BFPO

All BFPO deliveries will be delivered to BFPO Northolt via Royal Mail, which will then be distributed to the correct locations. Please be aware that once your parcel is handed over to BFPO, we cannot track it and will have no control over its delivery. Size and weight restrictions apply.

All orders shipped to BFPO addresses outside the UK will qualify for VAT-free sales. When you initially place your order, the VAT is included, but don't worry, our eagle eyed Customer Service Team will confirm that the BFPO address is outside of the EU and refund the VAT amount to your original method of payment.

Delivery Address

When placing your order you will be given the option to input an alternate delivery address to the billing address you provide. These alternate delivery addresses will then be saved in your address book on your account for use again in the future.

Knives & Axes

We can only ship bladed items by Royal Mail Age Checked services, sending them any other way is a criminal offence. If an Age Verification delivery is not completed and the items returned to us because of customer error, e.g. failure to provide Driving Licence, PASS or Passport ID for Age Verified Deliveries. We reserve the right to charge all the shipping costs we have to pay plus a £10 service charge. This is about £25 on average. To avoid this be sure to be at the address provided for delivery, with your proof of ID to hand.

International & Non-Mainland Delivery

VAT/UK TAX: PLEASE NOTE THAT FOR ORDERS PLACED TO A SHIPPING DESTINATION OUTSIDE OF THE UK & NORTHERN IRELAND THAT VAT WILL BE REMOVED AT THE END OF THE CHECKOUT (AFTER YOU COMPLETE YOUR BILLING & SHIPPING DETAILS). THIS INCLUDES GUERNSEY & JERSEY, EU COUNTRIES (INCLUDING IRELAND) AND REST OF WORLD DESTINATIONS SUCH AS THE USA, JAPAN, AUSTRALIA & NEW ZEALAND.

Customs Charges: Customs charges are the responsibility of the customer, and may vary depending on your delivery country. If delivery is refused and the parcel is returned to us, you will be charged the cost of the return shipment, and the original shipping charges will not be refunded.

International: We have a fixed rate for EU and ROW Shipping but should the size and weight of your order vary significantly we may on occasions request additional shipping fees on what is now essentially an international orders. This will be done with your consent and we will not take any further payments after the item has been sent. If, when you are contacted, you do not wish to pay the additional shipping cost then a full refund will be offered. This will only happen on rare occasions when orders are significantly heavy or large.

Christmas Delivery, Latest Posting Dates.