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Crib Goch Outdoor Care & Repair

Care & Repair

This is where you will find out which of our brands will Repair damaged items and which Care enough to offer an option to trade in your old clothing or equipement for it to be recylced and used again. Many of our brands are turning their attention to sustainability, whether it be developing durable timeless products that you'll only ever need to buy once or offering services to help Reduce, Reuse, Repair, Rot or Recycle.

Here's a list of our brands that take the additional step towards sustainability and away from fast fashion:
  • Paramo
  • Keela

Paramo Clothing Recycle Scheme

Paramo are committed to protecting the environment and the Paramo recycling scheme is their way of providing a safe route to dispose of unwanted garments rather than ending up in landfill. In return for doing your bit for the environment you will get money off your next Paramo purchase.

How Does It Work?

Simply drop you old Paramo garment to us in store and we'll take care of the rest. Once you have dropped of your garment we will issue you with a discount code to use straight away.

Can I Post My Old Paramo Garments?

Yes you can post your old garments along with this form to:

Crib Goch Outdoor
58 High Street
Llanberis
LL55 4EU

Once we receive your garment and completed form, a member of our team will send you a confirmation email containing your discount code which can be used online or in store.

Please note online voucher codes are valid on www.cribgochoutdoor.com only, and cannot be used with any other retailer.

How Much Money Off Do I Get?

The discount amount you get to use towards your next purchase depends on the product your are returning.

In exchange forYou will getExclusionsConditions
Any garment made using genuine Nikwax Analogy fabrics and not specially listed for exclusion. This includes garments branded as Nikwax Analogy Waterproof, Nikwax Analogy Fleece, and Nikwax Analogy Insulator.A single use £50 discount applicable to items worth more than £125 RRP.Gaiters, waterproof caps, and of course any non Analogy garmentsOnly one discount can be used at a time. Discount is off RRP. The discount cannot be used in conjunction with any other promotional offers including multi-buys, points schemes etc. The discount can be used in conjunction with prepaid gift vouchers. Online voucher codes will be valid for 12 months from issue date.
Only one discount can be used at a time. Discount is off RRP. The discount cannot be used in conjunction with any other promotional offers including multi-buys, points schemes etc. The discount can be used in conjunction with prepaid gift vouchers. Online voucher codes will be valid for 12 months from issue date.A single use £10 discount, applicable to items worth more than £25 RRP.Underwear (briefs, boxers, microshorts and long johns) cannot be accepted for health & safety reasons.Only one discount can be used at a time. Discount is off RRP. The discount cannot be used in conjunction with any other promotional offers including multi-buys, points schemes etc. The discount can be used in conjunction with prepaid gift vouchers. Online voucher codes will be valid for 12 months from issue date.

What Can I Return?

All garments made with genuine Nikwax Analogy or Páramo fabrics can be recycled as part of this scheme (except underwear). Damaged garments are also accepted. It is important to note that all garments are clean before sending them back.

What Happens To The Old Clothes?

Paramo will either re-use or recycle it into new fabric.

Their aim is to re-use the garment before recycling, so if an old garment can be refurbished at reasonable cost, in their workshop they will do so.

If an item is beyond repair, it is stripped of any useful components and baled up ready for shipping to a specialist recycling facility. Unlike traditional textile recycling Paramo use a chemical recycling process which preserves the value and quality of the material. This means that the material doesn't end up in the downcycling process which ends up in landfill and your old garment will become high quality fabric rather than cheap and disposable cushion filling.

Keela Clothing Hospital

They want you to enjoy your new Keela garment for years to come, knowing full well accidents happen Keela have a specialist Clothing Hospital within their UK factory that is able to repair most damages that your garment may have incurred.

All work carried out is fully covered under the Keela Guarantee.

The Keela manufacturing centre in Glenrothes also offers an alteration and bespoke customisation service

If you have any specific requests or queries, please contact Keela on 01592 777000 and they will do their utmost to help.

RepairPrice (ex vat)
Waterproof/Performance main zip replacementFrom £20.00
Pocket or minor zip replacementsFrom £15.00
Patch Repair for rips/tears/burnsFrom £20.00
Panel Repair for rips/tears/burnsFrom £35.00
Removable hood replacementsFrom £20.00
Velcro replacementsFrom £15.00
Stud replacementsFrom £10.00


AlterationPrice (ex vat)
Shorten trouser legs - without zipsFrom £20.00
Shorten trouser legs - with zipsFrom £35.00
Shorten sleeve lengthFrom £25.00

small print... Please note that prices can vary depending on the specific garment and area of garment affected, and any garment requiring repair or alteration will be assessed before an exact cost can be given. Prices above do not include postage & packaging. Keela will always provide a quote for the cost of any work before it is carried out.

How To Send Keela Your Garment(s)

If this all sounds good to you and you would like to send them your garment, we advise contacting Keela first (either by phone or email) to advise us of what you require.

Once you are ready to send us your garment, ensure it is clean (garments sent to us dirty may be returned unexamined due to H&S concerns) and appropriately packaged, then send it to the address below.

Keela Repairs Department
Keela International
44 Ramsden Road
Glenrothes
Fife
KY6 2SN

Please ensure you enclose a note with your contact details and a summary of the problem or alteration you require, or they may be unable to contact you and undertake the repair.

Once Keela receive your garment their Repairs Department will examine the garment and contact you to provide a more accurate cost before undertaking any work.

Keela Guarantee

All Keela products are fully guaranteed to the original purchaser against defects in materials and workmanship. If the product is found to be defective before use, or fails due to a manufacture or material fault, then Keela will repair or replace it at its own discretion. Rips, burns and damages due to accident, normal wear and tear, improper care, mis-use or the natural breakdown of colours/materials over time and incorrect methods of care or repair by persons other than Keela are not covered by the guarantee. But in some instances can be repaired for a minimal fee by Keela.

This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential losses or damages. All enquiries regarding the guarantee or return of goods should be made to the retailer from whom the product was purchased. This guarantee does not affect your statutory rights as a consumer.